SOLCare Maintenance Plans for Houston Smart Homes
SOLCare is our residential performance management program designed exclusively for professionally installed smart homes.
Homes depend on stable networking infrastructure, calibrated audio/video systems, integrated lighting control, and secure remote access. Without proactive oversight, even premium systems degrade over time.
SOLCare ensures your home operates as engineered — quietly, consistently, and without disruption.
No emergency scrambling.
No system drift.
Just uninterrupted performance.
Why SOLCare?
SOLCare is not reactive support — it is ongoing performance management for professionally integrated homes.
Modern luxury homes are powered by integrated technology — networking, lighting control, distributed audio, surveillance, and automation platforms working together as a single ecosystem.
When one component drifts out of sync, performance suffers.
Delays increase. Connections drop. Systems become unpredictable.
In a properly engineered residence, that should never happen.
SOLCare provides structured oversight of your home’s infrastructure — monitoring, firmware management, performance tuning, and preventative system reviews — ensuring your technology performs as designed year after year.
Your home remains stable.
Responsive.
Invisible.
Exactly as it should be.
What’s Included
Support Requests, Day or Night
Submit a request any hour — remote diagnostics respond at your membership tier’s target, evenings and weekends included. No waiting for the next business day.
Priority Service Positioning
Members receive expedited scheduling and protected response windows when on-site service is required.
Performance Optimization
Ongoing system tuning to maintain speed, responsiveness, and stability across all connected technologies.
Preventive System Reviews
Scheduled inspections focused on performance consistency, infrastructure integrity, and long-term reliability.
Firmware & Software Management
Controlled updates applied strategically to maintain compatibility, security, and platform stability.
Professional Infrastructure Oversight
Structured system audits performed by qualified technicians to ensure your installation continues to meet engineered standards.
SOLCare is structured to protect the performance, value, and longevity of professionally integrated homes.
SOLCare Membership
Choose Your Level of Support
Structured membership tiers designed for different system sizes and performance demands.
SOLCare Connect $99per month |
SOLCare Essentials $199per month |
SOLCare Proactive $299per month |
MOST COMPLETE SOLCare Premier $599per month |
|
|---|---|---|---|---|
| Support requests accepted 24/7 | ✓ | ✓ | ✓ | ✓ |
| Remote response target | 60 min | 30 min | 30 min | Under 10 min |
| Direct technical phone access | ✓ | ✓ | ✓ | ✓ |
| Priority service positioning | ✗ | ✓ | ✓ | ✓ |
| Discounted member labor rates | ✗ | ✓ | ✓ | ✓ |
| Proactive system monitoring | ✗ | ✗ | ✓ | ✓ |
| Preventive system reviews / year | ✗ | 1 | 2 | 4 (quarterly) |
| On-site service included per incident | ✗ | ✗ | 1 hour | 2 hours |
| On-site response target | ✗ | ✗ | Next day | Same day |
| Priority above all other members | ✗ | ✗ | ✗ | ✓ |
← swipe to compare all tiers →
Response targets apply to every support request, day or night. On-site timelines are scheduling targets and depend on availability. On-site service beyond included hours is quoted at member rates.
Protect Your Investment. Preserve Performance.
SOLCare is built for homeowners who expect their technology to perform flawlessly — without emergency calls or unexpected downtime.
Membership enrollment is subject to system review and compatibility verification.
Membership includes priority positioning, proactive monitoring, and structured preventive maintenance.
Your automation system is a long-term investment.
SOLCare ensures it stays secure, optimized, and operating at peak performance year-round.
No emergency scrambling. No reactive fixes.
Just structured, professional system oversight.